Visit our reservations page or call 304-296-3869.

Are you or your student traveling home during a session break?

These times get busy on our Grey Line buses, so we've added in some additional service on sendoff and return days. Book as usual by clicking "Reserve Your Seat", we will monitor the bookings and add service as needed. If you plan to pay cash upon boarding you'll want to call us to ensure a seat will be available for you.

For your holiday send off and return trips please book a few weeks in advance so we can allow for the addition of extra buses to assure seats are available. Booking last minute is not advised. 

One small bag up to 25 pounds can be taken aboard for each adult or child. The maximum allowable weight for checked baggage is 50 lbs per individual piece of baggage. Baggage must not exceed 62 inches when adding the total exterior dimensions of the piece (length + width + height). Acceptable Types of Baggage: In general, acceptable baggage includes suitcases, duffel bags, toolboxes, trunks and securely tied cardboard boxes. A plastic and/or a paper bag is not acceptable as checked baggage.

Follow your route on our Bus Finder Mobile App. Use the Twitter feed for Grey Line (@ML29Grey) for updates on the service. All time delays for routes are posted to @MLTicker

Need to Reschedule or Cancel? Now you can reschedule or cancel your Grey Line ticket(s) for a $5 dollar charge if your change or cancellation is made at least 24 hours prior to your scheduled departure date and time. All tickets charged on the same credit card may be changed for one fee. Cancellations or schedule changes are not available within 24 hours of the originally scheduled departure time and date as they do not allow the Authority time for probable resale of your tickets. The official transaction time and date will be marked by the completion of this web site transaction. To cancel or reschedule please call (304) 296-3869.

For your safety and the safety of others, some items are restricted or prohibited on Mountain Line buses. All items being transported on the bus are allowed at the sole discretion of the Driver of the bus. Check our Safety & Security page for some examples of restricted items.