Mountain Line Transit Authority

Organizational Statements

 


 

“Our commitment is to serve the public transit need of our community in a safe, efficient, and effective manner.”

 


 

Our mission is to

 

Surpass our customers’ expectations

Protect our resources

Embrace change to meet future demands

 

Our vision

 

Creating rider satisfaction through quality services

Valuing our employees as our best asset in meeting customer needs

Exercising sound stewardship of our resources

 

Our values

 

Safety first and always
Accepting change as a positive
Customer-focused
Innovation and Involvement
Influence through leadership & communication
Continuous quality improvement
Employee commitment/dedication
Informed decision making
Efficient processes
Growth through learning
Respect and compassion
Honesty and tact
Embrace technology

 

The Board’s Role

 

Provide effective policies to empower the organization

Create an environment that encourages positive leadership

Be agents for change and empowerment

Be learners/teachers/partners with the management staff and organization

Serve as Ambassadors of the Authority’s Services

 

 

The Manager’s Role

 

Positive and inspired leadership

Effective steward of assigned resources

Competent decision maker

Define & Communicate Organizational Needs

Organizational manager of daily operations

Effective communicator

Provide Stable Environment for Organization

Prepare Organization for Change

Agent of change and empowerment

Coach/mentor/teacher/learner

Recognize and Maximize Organizational Opportunities